Refund Policy
At leocolxdigital, customer satisfaction is our top priority. We operate a 7-day money-back guarantee policy for eligible transactions.
1. Refund Eligibility
You may request a full or partial refund within 7 days of payment if:
- The digital product or service was undelivered, unavailable, or defective.
- A duplicate billing or payment processing error occurred.
2. Requesting a Refund
To process a refund, please send an email to onahtobechukwuleo@gmail.com or call 07037217330 with your payment reference and details.
3. Processing Time
Approved refunds are processed back to the original payment channel within 5 to 10 business days.